One week to go before we get on the plane to Houston and still NO tickets receiveddren wrote:Is there a map on the website? I got an email saying the tickets would be mailed out on the 22nd of October. So if you had yours mailed (you set that up when you ordered them) then I would expect you to have them today or early next week.seninha wrote:I wonder if our tickets will be delivered by mail (Holland-Europe)dren wrote:Got tickets and parking passes yesterday. Nice ticket design.
When I orded my tickets I received a mail that they would be mailed to billing address (around 15th of OCT)
But a week ago I received a mail that tickets could be picket up in Downtown Austin??
I find it very strange.
About the seats, does anybody found a map where you can find purchase seats?
We have seats on row 18 , section T11W5. I we do not have any idea what to expect.
seninha wrote: One week to go before we get on the plane to Houston and still NO tickets received
I tried several times to get in contact whit the circuit but again and again connection ends before I can talk to anybody
It looks like I need to get the tickets down town Austin.
Only wonder what will happens if tickets where shipped by mail, and get here AFTER I left ???
Wonder what the problem could be? Bought tickets before (Malaysia an Montreal) and every time I received the tickets by mail without any problem.
Chat with themseninha wrote:Thanks. Somehow I did not think about that.
I just logged into Ticketmasters site and this is what I see about my tickets:
Your tickets need to be picked up at the venue's Will Call window
NO idea what they mean with : at the venue's Will Call window
Not too sure about that. Just prior to receiving my tickets about a week ago I got a notification email from COTA's Tuan Nguyen saying they were coming. It seems TM is selling the tickets, but COTA is overseeing the printing & delivery.WilliamsF1 wrote:seninha wrote: One week to go before we get on the plane to Houston and still NO tickets received
I tried several times to get in contact whit the circuit but again and again connection ends before I can talk to anybody
It looks like I need to get the tickets down town Austin.
Only wonder what will happens if tickets where shipped by mail, and get here AFTER I left ???
Wonder what the problem could be? Bought tickets before (Malaysia an Montreal) and every time I received the tickets by mail without any problem.
You should talk to Ticketmaster as COTA has nothing to do with this.
That means there will be a window at the Ticket Office marked "Will Call". It's a window dedicated to distributing tickets that were undeliverable or that the customer wishes to pick up at the event. You should have been notified of this.seninha wrote:Thanks. Somehow I did not think about that.
I just logged into Ticketmasters site and this is what I see about my tickets:
Your tickets need to be picked up at the venue's Will Call window
NO idea what they mean with : at the venue's Will Call window
I noticed you mention going to the downtown office. Is this something you were told by COTA? The reason I ask is that "Will Call" windows are usually at the site of the event. I have searched the Frequently Asked Questions page on the COTA website. I found nothing at all in regard to picking up Will Call tickets, so I'm curious now what the answer is. If I find out where Will Call tickets are to be picked up, I'll pass it on. Does anyone else know?seninha wrote:OK.I think that I received a email about that.
So that means I need to go to downtown office at Austin.
Now I need to figure out how to know which Shuttle Location I can use.According to Circuit site location will be assigned.
I just send then an email to get the right location.
There was something about it being at COTA sales office in the city on all days except on Sunday. Sunday the tickets can be picked from the track office.hairy_scotsman wrote:I noticed you mention going to the downtown office. Is this something you were told by COTA? The reason I ask is that "Will Call" windows are usually at the site of the event. I have searched the Frequently Asked Questions page on the COTA website. I found nothing at all in regard to picking up Will Call tickets, so I'm curious now what the answer is. If I find out where Will Call tickets are to be picked up, I'll pass it on. Does anyone else know?seninha wrote:OK.I think that I received a email about that.
So that means I need to go to downtown office at Austin.
Now I need to figure out how to know which Shuttle Location I can use.According to Circuit site location will be assigned.
I just send then an email to get the right location.
If you prefer to pick up your tickets in Austin the week of the race, we will be making your tickets available at our Will Call pickup area in our downtown Austin office beginning Monday, November 12, 2012.
Our office is located at 301 Congress Avenue Suite 210, Austin, TX 78701.
Our pickup hours begin Monday, November 12, and are as follows:
• Monday–Wednesday from 10 A.M. to 6 P.M.
• Thursday–Friday from 10 A.M. to 8 P.M.
• Saturday from 10 A.M. to 6 P.M.
• Sunday: Any remaining Will Call tickets not picked up by Sunday will be at the Grand Plaza Ticket Booth at Circuit of The Americas.
Please keep in mind that failure to pick up your tickets before Sunday means that you WILL NOT have access to the complimentary shuttle and transportation to the circuit must be made on your own accord.
A photo ID will be required to pick up your tickets.
Only the person whose name the account is under will be able to pick up the tickets.
You will have the entire business week of the race (Monday through Saturday) to pick up your tickets and/or parking passes.
PLEASE REPLY ASAP IF YOU PREFER YOUR TICKETS BE AT WILL CALL.
hairy_scotsman wrote:I noticed you mention going to the downtown office. Is this something you were told by COTA? The reason I ask is that "Will Call" windows are usually at the site of the event. I have searched the Frequently Asked Questions page on the COTA website. I found nothing at all in regard to picking up Will Call tickets, so I'm curious now what the answer is. If I find out where Will Call tickets are to be picked up, I'll pass it on. Does anyone else know?seninha wrote:OK.I think that I received a email about that.
So that means I need to go to downtown office at Austin.
Now I need to figure out how to know which Shuttle Location I can use.According to Circuit site location will be assigned.
I just send then an email to get the right location.