Red Rock Mutley wrote: ↑30 Aug 2021, 14:21
basti313 wrote: ↑30 Aug 2021, 13:40
I am surprised by the take on the ticket situation. If you read in the terms for the tickets it always speaks about "event". The event had started once they opened the gates. This has nothing to do with the race. The Sundays ticket says you can enter the event and take a seat, there is not a single word in the terms or on the ticket guaranteeing you cars going round the track
I imagine the legal arguments would examine whether the experience met the reasonable expectation of the purchase. It has to more than simply providing a seat as one overlooking the forest would meet that criteria, but rather the seat is part of a wider experience.
The same goes for the event as a whole; it has a number of component parts - from the experience of getting to the circuit, the hospitality, the various fan zones, and the race itself. The question of refund may come down to determining what percentage of the ticket price relates to the on-track action, and did that action meet reasonable expectation.
Yes, you are right. But this is not changed by running a few laps behind the safety car. A spectator can try to appeal. The point you raise is 100% valid, but it does not contradict with the point that the 3 laps under SC did not have a bad taste against the spectators wallet.
In the end the spectator needs to anyways bring up more and there is a lot:
- They blocked most roads to the track. I have read from people who wanted to arrive at 9am were standing 3h in traffic jams, thus lost all morning.
- Paved access roads were blocked, they had to walk through the mud to get to entry Stavelot. Feet were damp or wet already by then.
- With walkabout tickets you were constantly in the mud.
- No moderation, no info at the track. Just your phone could give you some answer on what was happening.